“GVAV have provided excellent service throughout this project. From initial consultation through to completion, the support, planning and communication have been great.
At the initial site survey, following on from our specification, excellent suggestions were made for the technology we could look to use. Several of which made it into the implemented solution.
The university brief was clear: We were keen to provide excellent whiteboard capture to feed into the lecture capture system, which would provide an improved experience for those unable to attend lectures. Audio capture should be hands-free, and the end-user’s experience should be that they could just start up the system and use it.
After agreeing systems and designs, we scheduled a rolling pattern of dates for installation. Technical project management was excellent; work patterns were adjusted and changed to suit the diverse needs of the spaces, and there was great versatility in arranging the work around existing room bookings. Co-ordination with TK-Team was smooth and the work was completed in good time, giving us opportunity to commission the systems prior to the resumption of teaching in the rooms.
The standard of workmanship was very good, and the installation teams were punctual, hard-working and tidy. Everyone involved was clearly well-versed in the intricacies of working in a university environment.
Particularly, the output from the Huddly whiteboard cameras has been clear, and commentary about their ability to make people “disappear” has been noted. The rolling board systems have added an extra dimension in maximising the writing real estate on the presentation wall without compromising the display standards.
Since completing the installation, the feedback from the academic community has been strong: There is a clear liking for the new standard we have created. Users can capture everything that happens in the room, without the need to adjust the system, or the need to remember to press a button to make something happen. We have been asked to create more venues that have this ability in future.
We have been very pleased with service and support given by GVAV in delivering this project.”
Mark Wakefield
Support Manager (Learning and Events Technology), University of Bath